Guarantee for LED accessories and ambient lighting

Guarantee process for LED accessories and vehicle ambient lighting

OSRAM LED inspection lamps and safety lamps are handy companions that provide light in special situations. Discover new possibilities of interior vehicle illumination with OSRAM LED ambient lighting products.

The OSRAM guarantee for LED accessories and vehicle ambient illumination products is sub-divided into the following stages, depending on the product:

Lighting accessories and inspection lights

LEDriving ADAPTER
LEDriving CAP
LEDriving CANBUS CONTROL UNIT
LEDriving ERROR CANCELER
LEDriving SMART CANBUS

LED warning lights

LIGHTsignal HAL
LIGHTsignal LED
LEDguardian TRUCK FLARE Signal TA19
LEDguardian ROAD FLARE
LEDguardian ROAD FLARE Signal V16
LEDguardian SAVER LIGHT PLUS
LEDguardian ROAD FLARE Signal TA20

LED styling lights

LEDambient KIT
LEDambient DOOR ENTRANCE LEDGE
LEDambient TUNING LIGHTS
LEDambient TUNING LIGHTS CONNECT
LEDambient HYBRID CONNECT
LEDambient PULSE CONNECT

LED reading lights

ONYX COPILOT
CUBY
RAYSTAR

Here's how the guarantee works

The lighting accessories that fail to work properly as a result of a product defect in non-commercial applications during the several years period are covered by the OSRAM guarantee. Please note: The guarantee applies only to countries with customer service addresses.

Download: Reclamation process, mailing label and warranty claim form Warranty claim: Step-by-step instructions OSRAM Service: List of warranty addresses

To receive a replacement, please send the defective product in a protective package along with your cash register receipt and postage paid by the sender to the OSRAM contact address in your area and you get free replacement. In individual cases you receive a similar product or a credit note of the purchase price. Your statutory rights to non-defective goods remain unaffected.